Top critical review
EXTREMELY POOR QUALITY OF INALSA PRODUCT (FOOD PROCESSOR)
23 March 2018
Please stop dealing in such cheap products. I bough one food processor of Inalsa earier about 15 year back which gave me nice service for about 10 years and it is still being used by our maid in her house. Now the current product I bought (supplied on 5th March 2018) though does not carry any grantee but warranty of 2 years (5 years on motor) wherein it is understood that the manufacturer do not expect any defect at least in two/five years. Astonishing to note that juicer got cracked where pin of its cover rests within 1st month. Again its motor coupler also broke and both got replaced/repaired today (23.03.18) by customer service. THE MECHANIC WHO ATTENDED WAS NOT CARRYING ENOUGH (PROPER) TOOLS TO REPLACE/REPAIR AND KEEP HITTING THE MACHINE MERCILESSLY. WHEN INQUIRED HE TOLD THAT COMPANY DO NOT PROVIDE EVEN THE TOOLS HE WAS CARRYING. It may further be noted that the food processor is so designed that it works in a fool proof manner and there is no chance that user can commit a mistake to harm it. Its workmanship is so crude that apparently appears some Chinese street product. Today I contacted your customer service that insisted the to avoid defame to AMAZON take up the matter with concerned official to minutely review products of this company and stop dealing in. She insisted to provide contact number of the manufacturer so that I should take up the matter with them. I KNOW THAT MANUFACTURER PARTICULARLY THE INDIAN WILL NEVER AGREE TO MY OBSERVATIONS AND IF I GENUINELY BECOME SUCCESSFUL SO THAT AMAZON SHOULD STOP DEALING SUCH PRODUCT THAT WILL NOT ONLY PROVIDE ME FULL SATISFACTION BUT ALSO PROTECT REPUTATION OF AMAZON. I DO NOT MIND THROWING THIS PRODUCT STRAIGHT AWAY IN MY DUSTBIN TO BYE PEACE NOT SEEING TO IT IN FUTURE. I AM REALLY SORRY THAT THIS LADY PURPOSELY DISCONNECTED PHONE. PLEASE REPRIMAND THIS LADY AS WELL AS TAKE THIS MOST IMPORTANT ACTION ON YOUR PART SO THAT OTHER MANUFACTURERS CAN ALSO TAKE LESSONS. I DO HOME THAT SUCH ACTION WILL DEFINITELY ENHANCE REPUTATION AS WELL AS SALE OF AMAZON. PLEASE TAKE THIS ACTION AFTER TOTALLY SATISFYING YOU ABOUT POOR QUALITY OF PRODUCTS OF INALSA AT PRESENT WHICH WAS ONE OF THE BEST PRODUCTS IN PAST AS INDICATED ABOVE. PLEASE DO KEEP POSTING ME ABOUT THE ACTION. REGARDS.