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Finally i decided to write a review, Guys this is a honest review
I suffered a lot, and finally decided to write a review for them, i hope it might help someone to avoid being scammed.
For you convenience i'll write names and numbers .
1: Product Quality: Lower half good, upper half is cheap plastic material. 2: Water Quality: 275 PPM (parts per million, impurity content) on their meter when they installed, which should be 70-75 . While in my area its hardly 500-600 without RO which is very good. 3: Equipment Durablity: It's been just 15 days, my RO machine just gave up, and is now Malfunctioned. So you can guess the Quality of internal materials. 4: Someone pointed out Acidity problems, yes i confirm i too feel same and so is my wife. 5: After sales Service: Really pathetic, they don't even have mentioned customer care number on website, somehow i found it, but technician dint visit me, i hardy live some 10-15 Km away from their head office, i can understand if they cant serve me , then what others who live far must be experiencing, for me it's been a week that i am constantly calling them, but no one paid any heed to it. Only Fake Promises.
VERDICT: in one word: They Suck. They are there only to juice out their money.
Sunil Dutt: +91-7291983677 (Service Head, this guy dont know how to talk to a educated customer, He is responsible for all the customer issues. Please call him if you have any complaints) Customer care: 011-49491515 (I don't blame them, they are least paid, and can't do a thing other than consoling you, that they understand your situation, but if you insist they will take your complain)
My Advice: Go for Eureka Forbes or Kent or any ABC, but not BlueMount
Finally decided to write after using it for one year,
Verdict: Product : really good working fine Service : please get your ro serviced for free within a year, and some filters are also replaced for free Customer care : you literally have to run behind them.
Worst after sales service, no warranty on any of the parts they install. Low quality replacement parts and you end up paying for them even if it goes bad they very next day... Wait for the machine to go out of warranty and you are doomed