Top critical review
Defective item received - Twice !!
1 November 2018
Bought it for around Rs 9200 when there was a Lightning deal which was also accompanied by a Cashback.
Item was delivered the next day, but it had a defect - Tray when opened couldn’t be closed completely due to a loose part in the Tray compartment which was obstructing Tray closure. Thanks to Amazon’s replacement policy, I opted for replacement and I could get the defective item replaced in just a couple of days.
However, the replaced item had severe defects - Its power light doesn’t turn ON, there’s a weird noise from the Fryer and the food item (fries) just gets mildly warm (I.e., it doesn’t get fried) even after 15 minutes with 200 degrees temperature.
Only option left was to return the item (thanks to Return policy !)
After purchasing the product at a competitive price with an additional Cashback and a replacement, I ended up returning the item.
This has been my worst ever purchase from Amazon - I wonder what’s wrong with Quality Assurance at Philips.