Top positive review
Machine is excellent. Service part needs to be improved. Front load saves water. Useful wash options available.
29 June 2018
1. Time of installation Bosch will ask for an adaptor to be fitted for the water inlet at the water tap end. Amazon cost of that adaptor is Rs.170/-. Bosch franchise person who came for demo and installation asked for Rs.300/-.
2. They do not follow guidelines such as levelling of the machine, checking of earthing, etc.
3. They of course try to sell stand and plastic cover for the machine. One can get better deals on Amazon.
4. Additionally, water softener can be purchased. You can easily fix it without any help. I had ordered from Water Science on Amazon. My neighbour was sold a water softener of another brand by the service person at double the price mentioned on Amazon. Anyways, none of the water softeners have good feedback on Amazon. Just to be on safer side.
5. The franchisee offering customer service offered 2 year extra warrenty (2 years anyways Bosch provides) i.e.at Rs.3500/-. Without this maintenance contract, they would be charging Rs.800/- per visit even during company warranty period. There are online warrenty seller such as Bharati and Onsite. I am yet to compare the options.