Top critical review
Do not Purchase this on Amazon/CloudTail
2 July 2017
There is a bad batch of this product that is making its round in which the fuse stops working with the first few uses.
If you are lucky and this happens within the so-called amazon "return-window" then you can have the product replaces. If not, then you will have to go through the head-ache of contacting Morphy Richard's Customer-Service to have it fixed.
I purchased this on 29th May 2017. The product was delivered on 2nd June.
I did not use it until 1st July. After the first pre-heat, followed my a 10 minute baking, we wanted to reduce the temperature and bake for another 10 minutes. At this point, the oven refused to turn on. The power light and heating were not working.
I contacted Morphy Richard's customer service to schedule a repair.
Then I came on amazon to start reading the reviews on the product and see if anyone else had this problem.
To my surprise, SO MANY customers have complained about the same problem during the months from may-july.
Clearly cloud-tail is selling a bad batch. And both the seller and amazon are HIDING behind their "return-policy" when clearly they know they are dispatching damaged goods to the customer.
1 star(because thats the least I can give. The product that I got as well as the apathy that amazon is showing deserves NO STARS or in fact NEGATIVE STARS).
DO NOT BUY THIS PRODUCT ON AMAZON. Go somewhere else, where there are less chances of you getting a defective product.