Top critical review
Keep away from Amazon when it's Apple.
20 October 2019
May be my first negative review about the product & Amazon both. I was much elated to receive the iPhone 11 so fast, next day of dispatch i.e. 28/09/19, but the thing I got started heating up every now and then. Contacted Applecare, just to be consoled that it's quite normal. As it continued, tried to return the product by speaking to Amazon customer support but in vain. Some body called me back to convey that only Apple will decide which one to take back. Why is then Amazon took up the sacred duty of selling such an item which they can't exchange/ have no control ? The product developed new issues like proximity sensor malfunction and last but most importantly loosing mobile network every other minute(even had two software updates). It was handed over to the Apple ASP as the return window closed on 10/10/19 (what use it was for??) and diagnosed as having issues and has further been sent to Apple repair facility at Bengaluru. So I'm here w/out my first iPhone after using it(suffering for??) just a little over 2 weeks and the CREDIT GOES TO AMAZON !! Bravo, keep it up Amazon.