Top critical review
18 May 2019
I had bought this product from Scotch - Brite brand as opposed to a local Indian brand, trusting the quality of Scotch-Brite. But I am disappointed. On the first day that we used it, the small black cover on one of the two parts of the stick has come off. It is stuck inside the top portion of the stick/handle, and does not come out. My maid, who uses the mop, has cut her hands on the metal, since the black cover was meant to cover the stick/handle. In addition, the top portion doesn't stay connected to the lower part of the stick, so she has to keep pushing every few minutes.
Unfortunately, I was traveling and could not use this product immediately, or I would have returned the product.
Now, I am stuck with this faulty product, which I regret! If Scotch Brite's customer service is reputable, they should accept this product back and send me a fully functional one.
Otherwise, I can't recommend this product to anyone.