Top critical review
IMPORTANT DOCUMENTS MISSING
24 December 2018
I am sorry to say that II bought a HP 15 Intel Core i5 7th Gen 15.6-inch FHD Laptop (8GB/1TB HDD/Windows 10 Home/Sparkling Black/2.2 kg), bu044TU costing Rs.42070 by placing orders with amazon.in on 22.12.2018. The product(laptop) was delivered on 24.12.2018 today. By opening the box I found that there is no (i) USER MANUAL (ii)WARRANTY CARD (iii) ORIGINAL WINDOWS CD with KEY.
Further, the laptop after switching on is running "just a moment" for the past 45 minutes and is not booting
This is a very bad way of delivering a costly product by Amazon. No check was carried out on the product and also while packing at M/s.Appario retail private ltd., Haryana.
KINDLY REPLACE THE PRODUCT IMMEDIATELY ALONG WITH ALL THE IMPORTANT DOCUMENTS/CDs/WARRANTY CARD/USER MANUAL ETC., OTHERWISE RETURN THE FULL AMOUNT TO MY CREDIT CARD.