I have received product on time 18 June 2019.... After that installation person not at all contacting ... TCL service number also not working .... Highly dissatisfied with the service of Amazon and TCL ...I need to return this product no other options....
It's simply the best smart TV based on Android. Its very easy to use, remote is ergonomically designed, has few buttons with voice command built into it. Screen is fabulous and crisp, does justice to 1080p content on YouTube or hd on Netflix. One thing which is not par is sound quality. Primary sounds/ vocals are loud and clear but secondary backgrounds are lacking, you have to increase the volume but that reduce the over all experience. I recommend a separate Bluetooth/aux speaker with it for cinematic experience.
I purchased this for my retired parents as a replacement for their 5+ year old Lyod LCD nd after using it for first time I believe the old TV was much better. I have a another Micromax led tv as well which is 10x better picture quality. I had convinced them that TVs are standard and can be bought online without any issues. But for the first time I accept their view. NEVER BUY A TV ONLINE. I Assumed this is a certified android TV from worlds acclaimed 2nd largest selling brand but the TV is horrible. The picture is soo rich in Color we have not switched it on after the first attempt. The picture even HD is grainy and dull. No amount of settings helped with improving it. Called up Amazom for return and they reminded me that I haven't gone thru their policy and TVs can be only returned after an inspection report. WHAT ARE THEIR TECHNCIIANS GOING TO INSPECT? OR RATHER WHAT ARE THEY GOING TO COMPARE WITH ?
Finding problem with this product. Needed service support . Tv is switching off automatically and remote not working at this time to switch on. Same issue is audio sound also. Request support to solve the issue