Amazon.in:Customer reviews: Samsung 1 Ton 3 Star Inverter Split AC (Alloy AR12NV3HLTR Star Flower White)
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  • Samsung 1 Ton 3 Star Inverter Split AC (Alloy AR12NV3HLTR Star Flower...
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Customer reviews

4.0 out of 5 stars
4 out of 5
101 global ratings
5 star
49%
4 star
25%
3 star
11%
2 star
6%
1 star
8%
Samsung 1 Ton 3 Star Inverter Split AC (Alloy AR12NV3HLTR Star Flower White)

Samsung 1 Ton 3 Star Inverter Split AC (Alloy AR12NV3HLTR Star Flower White)

bySamsung
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Top positive review

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Amazon Customer
5.0 out of 5 starsGood ac at good price- good performance
Reviewed in India on 26 June 2018
Nice AC, good cooling, hopefully power consumption will be ok too. Very good offer from Amazon, cheap price compared to market and installation too at very low price of 499/-
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31 people found this helpful

Top critical review

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Aarti
1.0 out of 5 starsnot willing to do installation but pretend that they know the best. Phenomenal delay in installation
Reviewed in India on 23 July 2018
Samsung technicians team for installation seems to be absolutely unprofessional, do not have any knowledge about newest technology used in construction, not willing to do installation but pretend that they know the best. Phenomenal delay in installation. The only intent is to earn money thru' customers at any cost. If this is the approach at installation stage, really wonder what would be the fate during regular service as in case of air-conditioners, what is most important is after sales service. Pl do not go for Samsung air-conditioners at all as its not only Product that is important but its service which is of Paramount importance wherein there is Zero Professionalism.
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26 people found this helpful

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101 total ratings, 66 with reviews

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From India

Aarti
1.0 out of 5 stars not willing to do installation but pretend that they know the best. Phenomenal delay in installation
Reviewed in India on 23 July 2018
Verified Purchase
Samsung technicians team for installation seems to be absolutely unprofessional, do not have any knowledge about newest technology used in construction, not willing to do installation but pretend that they know the best. Phenomenal delay in installation. The only intent is to earn money thru' customers at any cost. If this is the approach at installation stage, really wonder what would be the fate during regular service as in case of air-conditioners, what is most important is after sales service. Pl do not go for Samsung air-conditioners at all as its not only Product that is important but its service which is of Paramount importance wherein there is Zero Professionalism.
26 people found this helpful
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Amazon Customer
5.0 out of 5 stars Good ac at good price- good performance
Reviewed in India on 26 June 2018
Verified Purchase
Nice AC, good cooling, hopefully power consumption will be ok too. Very good offer from Amazon, cheap price compared to market and installation too at very low price of 499/-
Customer image
5.0 out of 5 stars Good ac at good price- good performance
By Amazon Customer on 26 June 2018
Nice AC, good cooling, hopefully power consumption will be ok too. Very good offer from Amazon, cheap price compared to market and installation too at very low price of 499/-
Images in this review
Customer image Customer image
Customer imageCustomer image
31 people found this helpful
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Nirmal
1.0 out of 5 stars Worst installation from Samsung engineer.
Reviewed in India on 7 April 2019
Verified Purchase
If you decide to buy, please plan to arrange your own installation engineer. Do not allow installation engineers from Samsung. They have unprofessional engineers. I had a worst experience. Outdoor and indoor units were not installed straight and measurements were not done properly. Even though I payed for the installation service, he was not interested in doing it professionally as he thought that I did not have choice other than just choosing Samsung service engineers. We requested multiple times to drill the wall from outside the room to avoid dusts inside the room. He was not ready to do it as he is not trained to do it. Overall experience is horrible.

If you choose experienced engineers on your own, they will do it professionally for the amount you pay.
8 people found this helpful
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ROONNIE
5.0 out of 5 stars Wonderful, Worth buying.. cost effective.
Reviewed in India on 16 July 2019
Verified Purchase
Amazing, smooth silent, free pakka installation and showed perfect demo, awesome cooling.

But u have to buy a stand for the outdoor unit, which I'll also recommend just ₹ 800-1000/- only.

3 metre long wires are only provided. So plan your installation, coz each feet (not metre) of wire cost very high.

My home has ventilation vents so no need of holes in walls, they helped me to block the ventilation vents also..

I'm happy with my purchase.

EB also less.. daily 8 -10 hrs running, bill less than 1200 only for 2 months.. 😍 I'm totally surprised. (1st 2 mins, run it normal let the AC set itself, then use Fast cooling for 5-10mins, then use single user at 24 with high fan, when feeling too much cooling increase temp n reduce fan, night time)

Note, I open all my windows n switch on fan also when running AC for 1st time as acidic gas might b there so proper ventilation need everyday. At least 2-3 mins after u hear the compressor started or feel the cooling effect from AC. The shut everything.

Point to be noted.
Clean your AC Filters ( indoor unit) regularly every 15-20 days for best results (coz dust blocks the filter n cooling will take time, means higher EB units. u can clean yourself, very easy but be careful). N every 3 -4 months outdoor unit service. Even I got 3 free service free.. amazing

I'll definitely recommend everyone to get this.
2 people found this helpful
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SHAIKH AFROZ AHMAD
3.0 out of 5 stars Samsung Employees are Frauds
Reviewed in India on 15 November 2020
Verified Purchase
Samsung AC is good but not best.. MITSUBISHI ACS are better.
Main issues is the the people who installed the AC which Samsung provided are fraud n mis guider. Also Samsung provide the 3 free services in 1st year. Is to make u fool. They just come and clean the AC wit blower and they say its Dry Service which is useless & If we ask for Wet Service they say they have to take the AC indoor & outdoor both units at service center and they will take around 1 or 2 weeks to return the AC. Urban Clap do Wet Service instantly at ur home witout removing the Indoor or Outdoor Units also at reasonable rate rs.500 to 600.. If they can do wet service at home why cant Samsung people do the same. Just making fool everyone by giving free services..
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Akhil Mohandas
1.0 out of 5 stars Do not buy!!!!!!!!!! SAMSUNG are crooks
Reviewed in India on 11 May 2019
Verified Purchase
Do not buy this product. SAMSUNG does not install within 48 hours. In fact their customer service outright refused to install. No wonder their CEO is in jail. Amazon service is also terrible. Do not buy. Do not use this app. I am forced to even select 1 star. Crooks
3 people found this helpful
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Amazon Customer
5.0 out of 5 stars Great AC with useful features
Reviewed in India on 4 June 2020
Verified Purchase
The Samsung installation team was very professional and did a very good job without too much disruption to the room. The AC has many great features and, till now, is doing its job.
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sambasivarao
4.0 out of 5 stars Worst Samsung services
Reviewed in India on 3 May 2019
Verified Purchase
Product is good, but Samsung service is very worst, installation free it's showing on purchasing time but They collecting installation charges 499rs
2 people found this helpful
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MD Shakeel
2.0 out of 5 stars Vary bad
Reviewed in India on 12 May 2019
Verified Purchase
Cheating by Samsung. This product is free installation but installation charge claims by Samsang. Shortly matter will refer to court and claim compensation as well as charge.
4 people found this helpful
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kunal maiti
2.0 out of 5 stars Samsung service is very patahatic
Reviewed in India on 24 June 2018
Verified Purchase
Product is good but Samsung service is very bad. Installation related I was very disappointed. So please avoid Samsung ac.
Customer image
2.0 out of 5 stars Samsung service is very patahatic
By kunal maiti on 24 June 2018
Product is good but Samsung service is very bad. Installation related I was very disappointed. So please avoid Samsung ac.
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