Product Delivery: Deliveryman brought the box on a bike. But, thankfully it was not damaged. Worst Installation: The installation guy first suggested lot of material requirements to fix the chimney. When we informed that similar chimney of other make is installed. So, new may be installed in similar fashion. Then, he lost all interest and mercylessly started removing fixtures on window, hung chimney on two nails and fled. I've to pay 590 rs just for putting some 4 nails that was also provided by me. Overall installation is a big catch. Company even do not supply plug with the product. I won't recommend this product to any body.