Top critical review
Want to Experience Ordeal, Buy This One!
22 November 2018
I bought this one in July 2017, on Prime Day. 1 Year Comprehensive Warranty and 1+ 4 Extended Warranty on Magnetron. Exactly after 1 year of comprehensive warranty expired, in August 2018, this microwave developed heating issues. LG technician felt it was Magnetron's issue and asked for Magnetron Warranty Card, which the seller Cloudtail India (Ventrure between Amazon + Catamaran (Narayan Murthy's (Infosys fame) family company) DID NOT provide to me. For the past 3 to 4 months now, I have been treated as football by both of these companies, LG and Amazon, as both of them are asking me to go to one another. LG confirming Warranty but demands Ext Warranty Card in addition to Purchase Invoice; Amazon says Purchase Invoice is sufficient. Due to both of these companies' unprofessional attitude, I am suffering a lot. My microwave is lying idle for the past 3 months. I have decided not buy any large appliance from Amazon and LG ever again in my life (Had Been Loyal LG and Amazon Customer, ALL APPLIANCES IN MY HOME ARE OF LG ONLY). If you also want to experience such ordeal like me, go ahead and buy this one! All the best!