Top critical review
Good product, but damaged when delivered.
Reviewed in India on 18 September 2019
Performance-wise, it is very good. Easy to use, convenient, non-messy, and gives you good grilled sandwiches. My problem with the product is that the vendors are either delivering damaged products or they are getting damaged while in transit. So far I have ordered 2 of these: one was in 2017, and one about a month ago. Both products were cracked at the bottom when they were received. In fact, the one I received a month ago also has a damaged handle, so have to use it carefully. I would have asked for a replacement, but I use this griller for my food stall (commercial purpose) and needed one ASAP. Didn't have time to return it and wait for a new one.