I've bought this air cooler in a local store after checking many coolers in the price range of 7k to 15k. I have bought this same product with remote and stand. My review is only about the product and not amazon/seller service here.
Speaking about specs, # It has a 50-litre water tank capacity, # weighs around 18kg, # Comes with a 6 blade fan # horizontal automatic swing # vertical flap to control air flow direction # It contains wood wool and not honeycomb # The power consumption is rated at 190 watts # Has an ice chamber # It also comes with a remote, Timer, water level indicator, and a PVC stand # There is a 2 amp fuse and also a drain plug at the bottom.
Things I liked:
* The design looks classy and build quality is okay for the price * The cooling is really good. * Water stays nearly 8 to 10 hours with continuous cool mode on. * Ice chamber holds around 40 cubes and gives boost to the cooling * The timer function is really helpful. I don't even need an alarm to wake up !!!
Things I did not like:
# This cooler too is a bit noisy. Still, it's okay and doesn't affect your sleep that much. # The drain plug is exactly below the company provided stand's tube and it obstructs the water drain. # The stand provided by the company is a bit fragile # The vertical control knob was very loose at first. So I used tape as a workaround # I am really worried about after sales support of Kenstar. I contacted more than a week ago and still, no one showed up to solve the front knob issue.
*********** So coming to conclusion, I am really happy with this cooler. Though there are few downsides, it's still really good. I hope this holds well in future too, at least for 3 years. I hope Kenstar would improve their customer support to avoid later hassles. I bought this cooler at 9800 rupees in Hyderabad - with the stand and remote and for this price, I definitely ignore those drawbacks and give it 5 stars. If you need more details, check out my youtube review - search as "Kenstar Cyclone 12 RE review"
Pros: 1. Large water tank capacity. Lasts a night easily. 2. Easy to clean the water tank due to small opening in the rear casing. Opening could have been a bit bigger. 3. Drain plug provided for easy removal of water. 4. Good cooling capacity. Cools the room in 10-15 minutes.
Cons: 1. There is not much difference between the speed settings (windy, gentle, quiet) if you are using the cooler indoors. I wish the "quiet" setting were really quiet. The cooler is a bit noisy compared to the dessert coolers which have metal body. 2. Product didn't come with castor wheels. Had to buy them locally. However there is a provision for attaching castor wheels. 3. The power cord is too small; However one could use extension board. 4. Unfortunately the air-flow control knob (to control vertical air flow) was loose on my unit. This may be the case with some of the units. I am using a workaround to fix it at correct position.
PS: The cooler smelt bad, like rotten eggs, during first few days of operation. Probably some issue with the cooling media (woodwool) which takes time to adjust. We had to use air refreshner to be able to breathe ! However after a week or so it stopped smelling bad.