Top critical review
1.0 out of 5 starsWorst Electronic Product ever bought online.
Reviewed in India 🇮🇳 on 23 July 2019
I received this printer on 14 July 2019. After installing as guided i connected the printer it got switched on and immediately the fuse gone and trip off in main board. I called the amazon customer care. He advised to change the switch board. When changed it switched on again. Whenever the printer is plugged to switch, the main board gets trip off. Since the power connections are good and is three phase it is getting trip, otherwise there would have been electrical fire which is life threatening to family members. I called the amazon technical team again on 22 July 2019 and spoke to Mr.Vidhya (which is recorded by me). After putting me on hold for four times and extended the call for 30 minutes, he said he has applied for replacement and i will get the message shortly. Even after 24 hours I have not received any message. Today (23 July 2019) when I called for three times I am not at all connected to technical person. May be instead of applying replacement my number would be blacklisted. Once the product is received by us i don't think we will get a replacement. Is there anyone who got their electronic item replaced by Amazon. Please think twice before buying this product through online. Now the replacement date is also gone.
