Top critical review
1 star was the least option, correct rating would be zero.
4 September 2018
After doing a long research and after using two IFB washing machine I was convinced to go with this product.
The product was promptly delivered by Amazon, but nightmare starts after this, I had to keep calling the local IFB Manager to getting the technician to install the machine. Technician said he will come on 1st Sep morning but after repeated calls he came at 5 30 pm and installed the machine. Machine did not turn on and we found the machine was faulty, technician simply left the house saying his shift was over and asked me speak to the manger. Manger never picked the call and I have to call IFB helpline and registrar complain . Waited till 3rd evening for someone to show up no but no one came or no one called. Again called IFB helpline and got Senior managers number, he too did not pickup . After sending multiple messages and calls he finally called back and said he will resolve it on same day. Again nothing happened. Finally waited till 4th Sep and called Amazon and asked for return.
IFB makes great products but their service and installation are completely screwed up. After this incident I have completely lost hope with IFB and planning to sell my washing machine as well. I will not recommend IFB even to anyone.