The person name Anand he was there he really did a nice job to assemble the cycle & the quality of cycle is good but they should have send the bell for cycle Rest cycle is good on average it is having a good quality and from market price it is good to get home
Th Specifications says the cycle is suitable for 5 feet to 5 feet 8 inches height persons, and for ages 7 to 11 years. By Indian Standards this creates confusion. Purchased for my daughter of 5 feet 5 inches height. The Video given in Amazon site even though helpful doesn't match for assembling the Cycle. Assembled the Cycle except the front basket as the heights are not matching. Hence took it to a Cycle Shop and got it fitted by bending the Fixing Bracket. The Sari Gaurd supplied is different size, may be for 24T size cycle and hence last screw could not be fixed (fixed with Feviquick instead of nut & bolt). The Mechanic adjusted the seat height for maximum height. Even then the knees are not streching fully while cycling, so it may not be the right size for Adult Ladies. It might be suitable for Girls of height upto 5 feet or so. One may have to change the seat fixing rod of bigger size if the Cycle need to be used by adult ladies. The Cycle is supplied in 'Open Box' , but luckily none of the parts are missing. Overall the Cycle is Good and colourful. My daughter is using it regularly and she likes it.
Timely delivery from Amazon usual. Reg cycle liked very much by my daughter. Front basket is big enough to keep school bag or grocery bags. Small scratches in two places.. feels bit unhappy. Reg cycle install service. One day delay occurred for installation. But installed swiftly and it took only 30min only.. Look wise cycle is attractive and strudy..
Great product from Hero.. but quite disappointed with the after sales. Product came in a box and it needed assembly. The delivery guys instructed me to call the Hero customer care. They were unable to help and asked me to call the Amazon customer care. From there, the agent told me that the cycle is 85% ready and that I have to finish the assembly. That was a task which I struggled for quite some time. Eventually, I took the cycle to a shop and paid 500 extra to assemble the cycle and another 300 to transport to and fro... and to my surprise the cycle shop guy told me that the cycle is only 40% assembled and he took almost 90 minutes to assemble. Now that's disappointing to me. Been with Amazon for so many years and this was the first disappointment I faced. Sad indeed.
Decent quality. With some minor issues. (1)Mud guards slightly bent and paint peeled of, (2) while riding, the bicycle makes a continuous shrill squeaking sound like a mouse, which is annoying and (3) slight wiggling in front wheel/rim.
Product description good. Quality was ok but assembly service pathatic . Even after appointment at 10 am person not come till 4 pm Need to get from local people and paid 300 hope to had reimbut. Bell for cycle is missing. The basket front may improve