Top critical review
Wrong product and pathetic service from Amazon representatives.
5 November 2018
This is not the same product as advertised. I received a Steax Vitariche gloss serum instead of Streax pro Vitagloss as the product name suggests. Called CS to get the refund and since i had closed my bank account since the order was placed i wanted the refund to come through amazon pay. However Amazon rep Aniket and the supervisor Krishna were absolutely unhelpful and went against common sense to keep telling me that the refund will only be processed to the closed bank account and the bank will issue me a DD. When i called them out on their lack of common sense they kept repeating themselves. Finally decided to give away the product than to deal with Amazon for a refund. This shows how base Amazon’s customer service is and a good sign for all to avoid using Amazon if you value your money and time.