Top critical review
They sent me back an old dirty machine which is being used by someone else
16 October 2017
I'll never buy another product from Dr.Morepen. The machine they sent me was working for 2 weeks and then stopped working. Sent it back to them for repair/service in a months time. They sent me back an old dirty machine which is being used by someone else. This is how their warranty works, replaced a new machine with a very old dirty machine being used by someone else for a long time. How can they do this? Giving one star because I cannot give anything less than that. Atrocious service.
Update: after my protest, they sent ma a new unit.