I got it to get rid of dog hair which where piling up on everything It does take care of dog hair and spider webs and other corner cleaning 3 attachments thats less should come with more or should be avilable to buy atleast
I had ordered this product yesterday and thanks to Amazon it was delivered today. The look and feel of the box didn't give good feelings and the moment I assembled the hoses and plugged it in...woof..the fuse blew!! Did twice and the same results. Called up Eureka Forbes to begin with and they blatantly refused to look into the issue and have directed me to Amazon. As I write this review, I have raised a refund request already. Bad experience!!
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Eureka Forbes Vacuum cleaner is being used at my home for last 30 years. I had bought this one to use it upstairs. It can be described as just a Chinese one branded in their name. Such a flimsy structure. The motor of supposed 1200w delivers a quarter of its power only. This one is just 8 months old and is DEAD now. I have booked a service and as usual there is no response from anyone.
You can know the company's attitude from certain things. ● They don't disclose their service center's location or phone. The only access is their customer-care which is a premium charged number. Whenever you call the customer-care, you get the so-called parroting message. They don't want anyone to contact them. Any other company, you can take the product to their service centre at your convenient time and pick it up back the same. Here, you have to wait for the technician any time any day for 1 or 2 months. ● There are three stages of escalation. Believe me, the third stage is a "Eureka Forbes Ombudsman". But none of the web forms work. In this new age, they require the customers to download, print and fill-up the form and send it by ordinary post. See the attitude. ● They always confuse you using the words direct channel, indirect, franchisee, agent, sub-agent, etc. One guy would come and sell you some product or AMC with proper invoice and another guy would tell you that it is not the correct route and would deny service. ● They deleted my comment on their facebook page detailing my complaint. Just read the comments on their Facebook and Twitter pages, and you'll know.
Eureka Forbes had a point years back when it was a monopoly in the market. I know, in my childhood, the executive would give a demo as if it had rocket science inside. The picture is changed. There are quality products with much advanced features at quite low prices. Never go for any Eureka Forbes product. Never expect any service from them.
I bought this vacuum cleaner to clean cobwebs and window panes. Here is my review: Pros- 1. Cheap 2. Lightweight. 3. Can be stored easily in any corner of your home because of the small size.
Cons- 1. To reduce the size of the product they have installed a weak motor in it. It doesn't sucks the dirt at once. You will have to keep the nozzle over the dirt for 3-4 seconds to get it sucked inside. 2. Even after adding the extension pipes the suction pipe is not too long. I have to lift the unit in one hand while cleaning the roof corners.
I have a 2 BHK apartment and it took me about 1.5 hrs to clean just the roofs and windows. Had the motor been more powerful it would have taken less time and effort. If you are an impatient guy like me, go for a more powerful vacuum cleaner. This is appropriate only for 1 room homes, shops or your cars.
Received in Broken damaged condition while Amazon shipping package box was ok.Very poor quality plastic,Not easy to open or close,very cheap quality parts,bad suction power.Wheels, operating switches are too hard. Returned it instead of replacing.
I used my vaccum cleaner for the first time today, everything seems fine except the wire return button does not work. Nothing I tried has worked. THe wire now has to be wound externally around the handle whichc looks quite bad and messy. Not something i expected from such a well known company. Can this be fixed by any service person?
I received the item during peak festival season and so only had a chance of opening the box today. To my disbelief, the assembling parts are either broken or dirty (maybe it was used earlier or returned to Amazon by another user after a trial run). My return window closed yesterday and not sure what to do about this now!