Top critical review
Trust lost in Fossil watches
1 July 2016
It has been 2 months since I purchased this watch and only 3-4 times this watch has been used. The cost of the watch is 7000 but it is no better than Rs 500 watches. The bracelet's color is already decolorizing and the inner coating of the watch can easily been seen. When a customer buys an expensive watch, he/she expects a quality product.
What is benefit of buying an expensive watch when all it is made of some s***ty product which starts loosing its color only after 3-4 times of use? I have purchased watches which costed as little as Rs 1000 and they are better than this watch.
And about Fossil's warranty on watches, the warranty does not cover bracelet of the watch, so if something happens of this kind with your watch you will be stuck with an expensive watch you cannot even wear. Think twice before buying this watch.
I even went to a Fossil store and they said they cannot help me and suggested me to contact Amazon (from where I have purchased the watch). I then contacted amazon customer support 2 times and all they said that they couldn't help me as the return window of the watch was expired and asked me to go back again to Fossil customer support.
After loosing all faith I mailed Fossil Support India and they have asked for my address so that they can arrange a pick up of watch and "look into the issue". But I haven't seen any sign of a pickup guy until now.
My only suggestion to anyone buying this watch is DON'T BUY IT or any Fossil watch for that matter.