Promotion Details

Frequently Asked Questions (FAQs)

  1. What is the 10% HDFC Bank Debit Card and Credit Cards Offer ("Offer")?

a) Offer only for Prime Member

b) Offer on payment with HDFC Bank Debit & Credit Card and EMI

c) Minimum transaction amount INR 3,000

d) Offer and Maximum Savings as below:

e) Below INR 50,000 – 10% Instant Discount, Maximum instant discount per card INR 1,750.

f) Above INR 50,000 – Instant discount per card INR 1,750 + Cashback as 10% of order value, less INR 1,750. Maximum total savings per card INR 10,000

d) Offer period – 12:00hrs 16th July to 23:59hrs 17th July

e) Any cancelled order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.

  1. How can I avail this offer?

Shop as usual with your HDFC Bank Debit Card or Credit Card to pay. As long as INR 3,000 or more is charged to your HDFC Bank Debit Card or Credit Card while making a purchase on amazon.in/Amazon App, you will get an Instant Discount on the purchase.

For purchases made on Prime Now App, Amazon Global Store and Card payment on COD transactions, customer would get cashback instead of Instant Discount. For such cases, the same instant discount offers as mentioned above would apply. 

  1. What is the minimum transaction size for the discount for the duration of the event?

The minimum transaction amount to avail the offer is INR 3,000 in a single transaction on Amazon.in, net of buybacks, refunds and cancellations.

  1. What is the maximum instant discount I can avail?

Below INR 50,000 - Maximum instant discount per card is INR 1,750

Above INR 50000 – Maximum instant discount per card is INR 1,750 + Maximum cashback per card INR 8,250

Add-on cards linked to the same account will be considered as one card.

  1. Am I eligible for higher savings if order is above INR 50,000?

For purchases above INR 50,000, customer can save 10% of order value, up to a maximum savings of INR 10,000. Customer will get instant discount of INR 1,750, and can get a maximum cashback of INR 8,250.

Example 1: Order value- INR 50,000: Instant Discount of INR 1,750 and cashback of INR 3,250

Example 2: Order value- INR 60,000: Instant Discount of INR 1,750 and cashback of INR 4,250

Example 3: Order value of INR 100,000 and above: Instant Discount of INR 1,750 and cashback of INR 8,250.

  1. When will I get the cashback?

The applicable cash back under this Offer will be credited to the eligible customer’s Bank account linked with HDFC Bank Debit Card or Credit Card latest by September 17, 2018.

  1. What if I cancel my order?

The Offer is applicable for a successful transaction. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase.

Where the customer is eligible for cashback, and the transaction is cancelled/returned, such order would no longer be eligible for the cashback.

  1. Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?

Yes, you would get Instant Discount but only on the amount charged on your HDFC Card. Also, to avail instant discount, your HDFC Card should be charged for a minimum amount of INR 3,000. For example, if total transaction amount is INR 8000, and INR 1,000 is paid using Amazon Pay Balance and INR 7,000 is paid using HDFC Card, then instant discount would be given on INR 7,000 and not INR 8,000. Similarly, if INR 7,000 is paid using APay balance and INR 1,000 is paid using HDFC Card, then customer would not get any discount because the amount paid using HDFC Card is less than INR 3,000.

  1. Is Discount under this Offer applicable on both Credit and Debit cards?

Yes, the discount is available on both Credit and Debit Card.

  1. Can I avail discount on EMI?

Yes, the discount under this Offer is also applicable on Credit Card and Debit Card EMI

  1. Can I get this offer with Exchange offer or No Cost EMI?

Yes, the offer is valid even if you buy with Exchange or No Cost EMI or both.

  1. I purchased an eligible item but still did not get Instant Discount. Why?

For purchases made on Prime Now App, Amazon Global Store and Card payment on COD transactions, customer would get cashback instead of Instant Discount. For such cases, the same instant discount offers as mentioned above would apply. 

  1. Can I avail discount on card payment for cash on delivery order? Are net Banking transactions also included in this Offer?

On Card Payment for COD transactions, customer would get cashback and not Instant Discount.

However, please note that the facility for payment through cards on delivery is subject to availability of the card accepting machine at the time of delivery and the same cannot be guaranteed. In order to not lose out on the benefits under the Offer, we highly recommend that you pay with your HDFC card online at the time of placing the order.

Net Banking transactions are NOT included in this Offer.

  1. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for a cash back under this Offer? Is the Offer applicable on purchase of all products?

No, the cash back under this Offer is not applicable on purchase of: 

  1. My payment failed while placing the order; will I be eligible for the cash back under this Offer?

If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the discount. For more information on revise payment, click here

 

Terms and Conditions

  1. This "Offer" is provided to you by HDFC Bank Limited ("Bank") and Amazon Pay (India) Private Limited (formerly known as Amazon Online Distribution Services Private Limited) ("Amazon") and made available on the website amazon.in and the mobile site and mobile application thereof (collectively, "Amazon.in").
  1. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.
  1. All residents of India holding a valid credit card or debit card issued by the Bank (each a "Card") are eligible to avail the Offer (each a "Cardholder").
  1. The Offer is only available for Amazon Prime members.
  1. The offer is valid from 12:00hrs 16th July to 23:59hrs 17th July ("Offer Period"), unless revoked or extended by Amazon in its sole discretion, without any prior notice and without liability.
  1. Under this Offer, any Cardholder who, during the Offer Duration, makes any purchase from Amazon.in and makes the payment using the Card, will be entitled to receive an instant discount of 10% of the total purchase value for a successful purchase transaction made on Amazon.in, provided the purchase value for such transaction (inclusive of taxes) is equivalent to or exceeds INR 3,000 on a per transaction basis.
  1. Each Cardholder can avail a maximum instant discount of INR 1,750 per Card under this Offer for the purchases on Amazon.in using the Card, irrespective of number of purchases.
  1. For purchases above INR 50,000 in a single transaction, customer can save 10% of order value up to a maximum savings INR 10,000. In such cases, customer would get INR 1,750 as instant discount, and balance in the form of cashback.
  1. The purchase of the product(s) will be governed by the terms of sale, including terms of exchange (wherever available), applicable to the sale of the product(s) on Amazon.in. This Offer will also be applicable on purchase of product(s) by the Cardholders under an exchange offer.
  1. For purchases made on Prime Now App, Amazon Global Store and Card payment on COD transactions, customer would get cashback instead of Instant Discount. For such cases, the same instant discount offer as mentioned above would apply.
  1. Notwithstanding anything contained in these Offer Terms, this Offer is not applicable on the purchase of the following products:
  1. The Instant Discount would not be applicable on payment made by Cardholders using the 'Cash on Delivery' payment option. In such cases, customer would get cashback provided that: (a) the order(s) is placed by the Cardholders on Amazon.in during the Offer Duration; and (b) the Cardholder, at the time of delivery of the order, makes the payment via a card accepting machine carried by the delivery associate, using the Card. In the event, for any reason, the card accepting machine is not available or is not working, the Cardholders will not be entitled to avail the Offer.
  1. The Offer is also valid on EMI (equated monthly installment) transactions, No Cost EMI transactions and Exchange offers
  1. In the event the order is returned or cancelled by the Cardholder, seller or Amazon Seller Services Private Limited, for any reason whatsoever, and subsequently the order / purchase transaction value falls below INR 3000/-, the order will not qualify for this Offer and the participation of the Cardholder will be deemed withdrawn.
  1. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase.
  1. Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
  1. Nothing contained herein amounts to a commitment by Amazon or the Bank to conduct further, similar or other offers.
  1. The above Offer is by way of a special offer and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement (if any executed by the Bank). The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
  1. Delinquent and over-limit Bank's credit Card members will not qualify for this Offer.
  1. This Offer is not valid on corporate or commercial cards issued by Bank.
  1. All disputes between the Cardholders and the Bank will be resolved inter se and Amazon will not (nor will be liable or obliged to) mediate or resolve any dispute or disagreement between the Cardholders and the Bank.
  1. This Offer cannot be availed on: (i) purchase of the ineligible / excluded products mentioned above; or (ii) purchase by Cardholder using any card other than the Card (mentioned above).
  1. The cashback will be credited in the eligible Cardholder's account by the Bank by 17th September 2018. Any queries/issues relating to cashback will be entertained by the Bank only till 17th October 2018. For the avoidance of doubt it is clarified that a Cardholder must address the queries/issues relating to the cashback to the Bank only.
  1. Under no circumstances, will the cashback being offered under this Offer be settled in cash in lieu thereof by Amazon.
  1. By participating in this Offer, every Cardholder expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Cardholder may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.
  1. These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms.
  1. The Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

Any person availing this Offer shall be deemed to have accepted these Offer Terms.