mobile gets heat even normal usage like chatting,talking,camera & browsing. Totally worst experience from top brand. amazon not ready to immediate for replacememt they consider mobile temperature more than 45 c only. But now im facing 40 c eventhough this much of heat they are not ready to listen customer concern.
I have purchased Samsung A8+ on 12th Oct and the return window was showing as "closed 22 Oct 2018". Yesterday on 23rd (11th day of the purchase), was started not working. I was switched off the mobile while going to a meeting and again switched on after the meeting. Then, the mobile showing- Encryption problem". I have submitted to the Samsung service centre along with invoices and they told that- "it may be happen due to the interruption of updates" and it takes 4-5 days to come to a decision.
I would like to draw your attention that, the phone simply become dead when I switched off. Since it was purchased "ONLINE" through Amazon, who will give the immediate support? The service centre is mentioning the lengthy procedure for which I have no time because I am travelling to Germany and France on 27th Oct. Usually, the return duration shall be one month on Amazon. Why it was closed in 10 days? It was a new piece and for simple reason, the phone was dead which was a manufacturing defect.
I request you to consider the case and allow us for replacement in a day or two as I am the Prime customer. I have never returned any goods so far.
Its a great phone from samsung. I always prrfer A8 plus for gamers,mobile photograpers. The multi tasking feature is superb in this phone.Good sound quality,front cameras also great especially who love selfie.
Screensize - 5 star Sound- with powerful speakers the output is really good. Performance- with 6GB RAM and a powerful processor, the performance is quite good in all respects, except that the fingerprint works a bit slower. Face recognition is not so good. Storage - 64 GB is awesome. weight - Its a bit heavy phone as compared to other competitors. Battery - Fast charging - 70 min to fully charge and battery lasts for more than 24 hrs even with quite extensive internet usage. Price - Amazon sale gave a decent price and hence overall the phone is very good
Within a week of usage of new SAMSUNG Galaxy A8, display was having issues. Lines started to appear. Technical guy from Amazon came and could not complete the repair and issued a technical note for replacement. No proper followup further to replace/repair/refund the product.