Top critical review
A Black Substance embedded in Sufeast Marie Light Biscuits
20 April 2018
Attn: Mr Aurko Dasgupta -ITC
cc: Customer Care Manager-ITC Limited( SunFeast Biscuits Divn)
Customer Service Manager-Amazon India
Mrs.Nirmala Desikan-.Consumers Association of India
I am buying regularly your Sunfeast Marie Light Biscuits and have them with my early morning
tea. I started buying this product through Amazon India.
This morning, as usual, I dipped two Sunfeast Marie Light Biscuits in my cup of tea and ate
a half. When I was going to take the other half to my mouth I noticed a strange black colour object
embedded in the biscuit. I do not know what it is.
I feel it is unfit to bite and eat this biscuit without breaking and checking.
The pack's Batch Number is 5A08
Bar code number: 8 901725 131968
Please find attached proof for my consumer complaint.
Awaiting your investigations and reply.