Top positive review
Not working!!! but replacement came.
28 October 2018
Got the SSD. Took me a few days to get a HDD holder to try to clone this drive. SSD was not being recognized by PC when connected to the HDD holder. Needed to isolate the problem. So took out the original HDD from my laptop and tested with the HDD holder - and it was being recognized! So the problem is with the SSD - but not able to return it now because there is no option to return it!!!!!!!!! Help !!!!!!!!!!
Amazon told me that manufacturer would be able to help. Called WD and they did an RMA process for me since there is a 3 yr warranty on the SSD. Had to drop off the bad drive at their local center - they tested and confirmed it was bad. A replacement will be mailed to me in a week or so - but it will be a refurbished drive and not a new one!!!!!!!!!!!!
Hoping that the replacement comes in working condition.
A bitter experience overall - paying retail price to finally get a used drive!!! Thanks Amazon! - for tossing me over to the manufacturer.
Update (20 Nov 18)
WD sent me a replacement, which looks like a new drive (not refurbished, as I was told by their support team). I cloned my HDD and installed it. laptop working much faster now. I am upgrading the review to a 4 star from a 1 star because of my experience dealing with WD. Despite the early pain, the whole WD replacement experience was rather smooth - I want to show my appreciation for this.