Top critical review
Fan stopped working after 1.5 days.
1 May 2019
The fan was working properly for one and a half days. The next day, early in the morning, while my family was asleep, the fan just stopped working for no reason. When i pressed the remote, the remote light also did not come on. Since I had to go to office, i urgently had to call the electrician, who checked the fan and told that the fan is receiving electricity, but did not know why the fan is not working. The fan was removed and i raised a request to get it replaced.
I am happy about:-
The product return and reimbursement process. When i raised a return request in Amazon, the pickup was scheduled the next day morning. After picking up, within a few hours, i got a confirmation that my money will be refunded. I was very happy with the pickup and reimbursement process. I am not sure if amazon or the fan company took care of this activity, but i am satisfied with what they did.
I am upset about:-
1)I trusted this brand since the technology was made by IIT guys and hoped my current bill will come down. But i have lost hope on this product.
2)I spent money and time, in calling the electrician to fix the fan and to eventually to remove it, which is a loss for me.