Top critical review
30 January 2018
Hate it... my daughter of 8 years is suffering from allergy due to dust and on the suggestion of her doctor I decided to get an air purifier.I read all the great reviews on sharp and ordered it thinking that if it works so well in Delhi it must surely work like magic in Navi Mumbai.My biggest mistake.First the sharp Technician who called me for installation and demo did not turn up. I tried calling him back a million times. But i guess he placed my call on auto reject. But there is a god..Some other gentleman showed up in his place. But...Let me say I educated myself more by reading through the manual. The moment the engineer installed it , I could smell a weird odor. I pointed it out to him but he said not to worry about it. I had set the machine in my tiny 120 sq ft bedroom and shut the door with utmost confidence that it'll most certainly improve the quality of air. I opened the door after 4 hours ready to smell the freshest air in ages but all I could smell was this filthy, disgusting stale odor. I read through a leaflet that came with the machine and it stated that this super ion plasma technology could emit ozone which is harmful to breathe hence the odor. Since then I refrain to use the ion plasma technology. But the dreadful smell still continues to come whenever i use the machine(with or without the ion setting) the smell is actually more stronger with the ion setting.My daughter's cough has actually aggravated. My Windows are forever closed. For me this product is a disaster. It was suppose to add quality to our life but it clearly hasn't. In fact I wanted to return it but my daughter used the big box packaging to cut and make her doll house out of it!! So, I guess I'm stuck with it.If there's any way I can return it without it's packaging, I would do it at the drop of a hat. I got a call today for a feedback regarding the machine from a sharp engineer. He was quite surprised that I a demo and Installation guy has indeed visited. He asked me my experience with the machine and I told him about the odour. He said he'll come tomorrow to check...i sincerely hope my issue gets resolved.
Update: The sharp engineer who called for the feedback yesterday failed to call and show up. This reflects so negatively on " Sharp".