Top positive review
Good coffee and good policies
13 November 2018
This review is not for the coffee per say which is very good anyways. It's for the service.. I had previously ordered this limited edition pack and unfortunately received broken cup along with it.. Since it's written non refundable item I was irritated as I had ordered specifically for the cup. But when I contacted the customer service not only they replaced my entire pack I didn't even have to return the original one.. And it was done without fuss. So thumbs up for Amazon n Nescafe for that.
Also. The quality of the mug is very good.. It's thick ceramic so durable.