Top critical review
Very disappointed with the speakers + Amazon
10 August 2018
I received speakers that were not in an originally sealed box. There is a small dent on one of the speakers and the plastic covers on them were not sealed. The batteries for the remote were not sealed either. The speakers were covered with thermacoal pieces, like what happens when unboxed and repacked. There is no doubt that the unit was openee before.
The speakers DO NOT WORK as expected.
I unboxed the resealed carton, wired up the speakers, connected my phone over Bluetooth and started to play a song. The moment I used the bass and treble buttons to adjust the sound, the speakers started blasting distorted sounds. Like a loud hiss with crackles.
Obviously, this is a defective piece. I did not expect Amazon to resort to such an unprofessional practice.
Very disappointed with the experience. Amazon should review their processes. They should not take customers for granted.
I would have preferred ti return this piece and get a refund. Since that option did not exist, I have asked for a replacement.
I will see how that works out. Otherwise, I will definitely recommend my family and friends to not buy F&O, especially from Amazon.