Top critical review
Product said 23 inches got only 19 inch even after replacement
30 October 2018
The quality of product is sort of alright. it is not very sturdy on the top door portion. the plastic feels like it may give way. the opening mechanism on top makes the opening smaller than the cage itself making it difficult to place pet inside. The crate itself is decent in build quality. the front door looks very sturdy, made from metal. There could have been more holes or openings, pet may feel the space too enclosed. 19inch size was "unavailable" or ordered 23 inch and received 19th inch. replaced it and got 19inch again. Kept the replaced small crate only because I got in lightning deal and wanted a secondary "emergency" crate, not meant for primary use. For main use I would recommend to invest in a proper sturdy cage. There is absolutely NO PACKAGING for this item, doesn't not even come in bubblewrap. just a torn plastic cover which the delivery person drags behind him causing scratches on the product. Both times same problem.