Top critical review
Utensils releasing toxic coating into food
17 December 2015
I had bought these utensils from Gruha Shringar on 19th Nov 15 and within just 10-15 days of regular and mild usage, the coating on the inner bottom is coming off and mixing with the food being cooked. There are black spots appearing where coating is being released from. It is quite likely that the coating is toxic. I contacted Gruha Shringar after around 15 days of the delivery and ironically, the irresponsible person blamed me for "misusing" the utensils. I then requested "earth's most customer-centric company" to help me return the utensils to the seller/manufacturer who should take responsibility for this serious product malfunction but I got a rude reply to the contrary. I never expected a company like Vinod to make and sell such awful utensils. I finally contacted Vinod directly and explained the situation. After some initial hesitation, they agreed to send me a replacement of the set.
Update 23.10.16 : One of the utensils has cracked at the top (see photos) with only mild usage. Also the coating at the inner bottom of a couple of the utensils is coming off. Highly disappointing.