Pay Using UPI

UPI is one of the payment methods available on Amazon.in in association with Axis Bank Limited. It allows you to pay using the UPI ID created through the Amazon.in app or the UPI ID created through any of the UPI apps.

Here is how you can use UPI ID created on Amazon.in app to pay on Amazon.in app:

  1. 1. Checkout with an order total of Rs. 20000 or less.
  2. On the Select a payment method screen, select your linked bank account with your Amazon Pay UPI.
  3. Post confirming your order, you'll be asked to enter your UPI PIN to complete the payment.
  4. Once the payment is complete, you can see an order placement confirmation on your Amazon.in app.

Note: UPI ID created on Amazon.in app can be used only on Amazon.in app and cannot be used on Amazon mobile browser and Amazon desktop browser.

Here is how you can use UPI ID created through any of the UPI apps on Amazon.in app/ browser:

  1. 1. Checkout with an order total of Rs. 20000 or less.
  2. On the Select a payment method screen, select BHIM UPI as the payment method and enter your UPI ID created through any of the UPI apps and tap Verify.
  3. If the ID you've entered is valid, you will be prompted to go to your UPI ID linked mobile app to complete the payment.
  4. Go to your UPI ID linked mobile app and from the Pending Transactions tab in it, complete your Amazon.in payment.
  5. Once the payment is complete, you can see an order placement confirmation on your Amazon app/browser.

Note: The payment needs to be completed within 10 minutes to successfully place the order.

Here is how you can use UPI ID created through the Amazon.in app on third party apps/websites:

  1. 1. Enter and validate your UPI ID created through the Amazon.in app on the third party app/website.
  2. Once it is validated, open the Payment Request notification that you'll receive from your Amazon.in app. You can also go to Amazon Pay dashboard on your Amazon.in app and tap You have pending actions to view the request.
  3. Review the pending payment request and tap Pay Now.
  4. You'll be asked to enter your UPI PIN to complete the payment.
  5. Once the payment is complete, you can see the Transaction Successful message on your Amazon.in app.

If the payment failed on my Amazon order, how do I proceed?

If the payment failed on your Amazon order, you will receive an option to retry your payment with a different payment method. If you'd like to use UPI again, place a new order.

Where do I see the transaction history of my UPI ID created through Amazon.in app?

Go to Amazon Pay dashboard and tap View Statement. On the statement page, tap UPI to view all transactions made using your UPI ID created through Amazon.in app (contains transactions made on third party apps/websites as well).

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.