To get refunds for seller fulfilled orders, initiate the returns process through our Returns Support Centre. Remember that the items have to be returned to the sellers, not Amazon.in.
To check the status of your refund go to
In any case where a refund is required, the sellers need to authorise that refund. Amazon.in can assist in facilitating refunds for you only when the seller notifies us of the receipt of the item. Once the seller notifies us of the receipt of the return item, the following timelines apply for the amount to be credited.
|Payment Method||Refund Method||Refund Time-frame
(After seller notifies Amazon of receipt of return)
|Credit Card/ Debit Card||Credit Card/ Debit Card||3-5 Business Days|
|Net Banking||Net Banking Account||3-5 Business Days|
|UPI||UPI Linked Bank Account||2-4 Business days|
|Pay on Delivery||NEFT to Bank Account||3-5 Business Days|
|Pay on Delivery||Amazon Pay Balance||2 Hours|
|Pay on Delivery||Cheque*||8-10 Business Days|
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