These are legal terms and conditions related to the Amazon Prime program.
Last Updated: December 13, 2017.
Welcome to the terms and conditions ("Terms") for Amazon Prime. These Terms are between you and Amazon Seller Services Private Limited and/or its affiliates ("Amazon" or "Us") and govern our respective rights and obligations. Please note that your use of the Amazon.in website and subscription to Prime membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Amazon.in website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Prime membership, you accept these terms, conditions, limitations and requirements.
Promotional Trial Memberships
We sometimes offer certain customers trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Such trial or promotional memberships may be subject to conditions prescribed by Amazon.in. To avail such trials or promotional memberships you must opt for and enable recurring payments for payment of your membership fees for Prime, thereby enabling auto renewal of your Prime membership.
The annual membership fee for Prime is stated in the Prime section of our Help pages. From time to time, we may offer different membership terms, and the fees for such membership may vary. The Prime membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Prime.
You may choose to automatically renew your Prime membership by opting for Recurring Payments. In such cases, you authorize us to collect the membership fee for the next membership period(s). In the event you opt for Recurring Payments, you agree to be bound by the 'Recurring Payments for Amazon Prime – Terms & Conditions', available here. You may cancel or disable the automatic renewal of your Prime membership either by contacting the Amazon customer support or in the settings / preferences of your Amazon.in account.
By signing-up for Prime membership, you confirm that you are a resident of India. You cannot use a credit or debit card issued outside India to pay for the membership fee for Prime. You cannot pay for membership fee for Prime using COD/Cash on Delivery. Paid Prime membership only becomes effective upon successful authorization of payment or successfully enabling recurring payments (for auto renewal of your membership) through the Amazon.in website, as the case may be. If you choose to auto renew your Prime membership, the membership will renew automatically for a membership period one after the other, unless you expressly select to cancel or disable such automatic renewal and recurring payments for your Prime membership.
Delivery Benefits and Eligible Purchases for Prime
Prime delivery benefits depends upon inventory availability, order deadlines, and the delivery address. They are limited to certain products sold on the Amazon.in website. Products eligible for Prime will be designated as such on their product pages. Some special product, order, handling fees, and/or taxes may still apply to eligible purchases. If only some items in your order are eligible for Prime, you will pay applicable shipping charges for the ineligible items. For items that are not available for one-day or two-day delivery, prime customers will receive free standard delivery. Changing or combining orders, or changing your delivery address, speed, or preferences might affect Prime eligibility. Certain purchases may only be entitled to standard shipping because of their size, weight, and other shipping characteristics.
We may also exclude products with special shipping characteristics at our discretion. The Prime section of our Help pages provides information about eligible items, shipping cost, shipping speed, and shipping destinations.
Click here for information about additional Prime benefits.
Your paid Prime membership will be activated only on successful payment for Prime membership made through the Amazon.in website.
You may cancel your Paid Prime membership any time by visiting Your Account and adjusting your membership settings on Prime Central. If you cancel within 3 business days of signing up for paid Prime membership, we will issue a credit note to you and refund your full membership fee, provided that we may charge you (or withhold from your refund) the value of Prime benefits used by you and your account during this 3 business day period by issuing a partial credit note to you. If you cancel at any other time , we will raise a credit note and refund your full membership fee only if you have not made any eligible purchases or taken advantage of Prime benefits since your latest Prime membership charge. For the avoidance of doubt, the cancellation and refund process provided under this section, shall apply to you irrespective of whether you have opted for auto renewal and recurring payments for your Prime membership or not.
We may in our discretion change these Terms, Amazon.in's Conditions of Use, Conditions of Sale and Privacy Notice, or any aspect of Prime membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
Termination by Us
We may terminate your Prime membership at our discretion without notice. If we do so, we will issue a credit note to you and give a prorated refund based on the number of full months remaining for your then membership period. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Prime membership, or is harmful to our interests or another user. It is clarified that if you have opted for auto renewal of your Prime membership, you will be provided a refund (in accordance with these Terms) only for such year / membership period for which you have been charged. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN AMAZON.IN'S CONDITIONS OF USE AND SALE , IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO PRIME. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR PRIME MEMBERSHIP.
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