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Amazon Prime Terms and Conditions

These are legal terms and conditions related to the Amazon Prime program.

Last Updated: October 5, 2018.

Welcome to the terms and conditions ("Terms") for Amazon Prime. These Terms are between you and Amazon Seller Services Private Limited and/or its affiliates ("Amazon" or "Us") and govern our respective rights and obligations. Please note that your use of the Amazon.in website and subscription to Prime membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Amazon.in website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Prime membership, you accept these terms, conditions, limitations and requirements.

Promotional Trial Memberships

We may sometimes offer trials or other promotional memberships to certain customers, which are subject to these Terms except as otherwise stated in the relevant promotional offers. Such trial or promotional memberships may be subject to conditions prescribed by Amazon. Such trials or promotional membership may be available to you only in the event Auto Renewal of your Prime membership is enabled for your membership.

Membership Term

Prime membership may be offered by Amazon for different terms and tenures, which are described as under:

Prime Membership Plan Term
Annual Prime Membership Yearly (valid for 12 months from date of activation)
Monthly Prime Membership Monthly (valid for 1 month from date of activation)*

*For Monthly Prime Membership, a customer's Prime membership will be due for renewal on a monthly basis. For e.g. if a customer has activated Monthly Prime Membership on 5th of January month, the membership will come up for renewal on 5th of February month.

You may select the Prime membership plan of your choice and you can change the Prime membership plan at any time. The payment method(s) eligible to be used for different Prime membership plans may vary, and Amazon reserves the sole right to determine the eligible payment methods for each Prime membership plan.

Fees

The membership fee for Prime is stated in the Prime section of our Help pages, for different membership terms, such as a monthly or annual Prime membership, which are offered. The Prime membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Prime.

Your Prime membership will be renewed consecutively for such terms, monthly or annual as chosen by you, (such renewal, "Auto Renewal"), if the payment method you have chosen for making payments towards your Prime membership supports Auto Renewal. In cases where you select an eligible payment method, the payment of the membership fees will be on a recurring basis (such payments, "Recurring Payments") and you authorize us to collect the membership fee for the next membership terms(s).

In the event Recurring Payments is enabled for your Prime membership, you agree to be bound by the 'Recurring Payments for Amazon Prime - Terms & Conditions', available here.

You have the sole right to decide to cancel or disable the Auto Renewal of your Prime membership either by contacting Amazon customer support or in the settings or preferences of your Amazon.in account.

By signing-up for Prime membership, you confirm that you are a resident of India. You cannot use a credit or debit card issued outside India to pay for any membership fee for Prime. You cannot pay for membership fee for Prime using Pay on Delivery (POD). Paid Prime membership only becomes effective upon successful authorization of payment or successfully enabling Recurring Payments (for Auto Renewal of your membership) through the Amazon.in website (as the case may be).

If Auto Renewal of your Prime membership has been enabled your membership will renew automatically for a membership term one after the other, unless you expressly select to cancel or disable Auto Renewal or Recurring Payments for your Prime membership.

For the avoidance of doubts, it is clarified that once Auto Renewal has been enabled, monthly Prime memberships renew automatically on a monthly basis and annual Prime memberships renew automatically on an annual basis.

Delivery Benefits and Eligible Purchases for Prime

Prime delivery benefits depends upon inventory availability, order deadlines, and the delivery address. They are limited to certain products sold on the Amazon.in website. Products eligible for Prime will be designated as such on their product pages. Some special product, order, handling fees, and/or taxes may still apply to eligible purchases. If only some items in your order are eligible for Prime, you will pay applicable shipping charges for the ineligible items. For items that are not available for one-day or two-day delivery, prime customers will receive free standard delivery. Changing or combining orders, or changing your delivery address, speed, or preferences might affect Prime eligibility. Certain purchases may only be entitled to standard shipping because of their size, weight, and other shipping characteristics.

We may also exclude products with special shipping characteristics at our discretion. The Prime section of our Help pages provides information about eligible items, shipping cost, shipping speed, and shipping destinations.

Other Benefits

Click here for information about additional Prime benefits.

Other Limitations

  • We reserve the right to accept or refuse membership in our discretion.
  • We may send you email and other communications related to Prime and your Prime membership (regardless of any settings or preferences related to your Amazon account).
  • You may not transfer or assign your Prime membership or any Prime benefits, except as allowed in these Terms.
  • Prime members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Prime benefits.
  • From time to time, Amazon may choose in its sole discretion to add or remove Prime membership benefits.

Membership Activation

Your paid Prime membership will be activated only on successful payment for Prime membership made through the Amazon.in website.

Membership Cancellation

You may cancel your Paid Prime membership any time by visiting Your Account and adjusting your membership settings on Prime Central. If you cancel the annual Prime membership within 3 business days of signing up for such paid Prime membership, we will issue a credit note to you and refund your full membership fee, provided that we may charge you (or withhold from your refund) the value of Prime benefits used by you and your account during this 3 business day period by issuing a partial credit note to you. If you cancel the annual Prime membership at any other time , we will raise a credit note and refund your full membership fee only if you have not made any eligible purchases or taken advantage of Prime benefits since your latest Prime membership charge.

If you cancel a monthly Prime membership, the membership fee will be refunded only if you have not made any eligible purchases or taken advantage any of the Prime benefits since your latest Prime membership charge.

For the avoidance of doubt, the cancellation and refund process provided under this section, shall apply to you irrespective of whether Auto Renewal or Recurring Payments has been enabled for your Prime membership or not.

Agreement Changes

We may in our discretion change these Terms, Amazon.in Conditions of Use, Conditions of Sale and Privacy Notice, or any aspect of Prime membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.

Termination by Us

We may terminate your Prime membership at our discretion without notice. If we do so, we will issue a credit note to you and give a prorated refund based on the remaining term of your then membership term, whether annual or monthly. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Prime membership, or is harmful to our interests or another user. It is clarified that if the Auto Renewal of your Prime membership is enabled, you will be provided a refund (in accordance with these Terms) only for such membership term for which you have been charged. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN AMAZON.IN'S CONDITIONS OF USE AND SALE , IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO PRIME. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR PRIME MEMBERSHIP.

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