Seller fulfilled orders contain items that are sold and dispatched by third-party sellers. These items have the message "Sold and fulfilled by (seller name)" on the product detail page.
The steps to place a seller fulfilled order are the same as placing any other order on Amazon.in. We'll send your funds to the third-party seller, but won't share payment information.
For seller fulfilled orders, sellers also handle all of their customer service. Because we're not directly involved in the completion of sales arranged with sellers, you'll need to contact the seller if you have any issues.
If there is a dispute between you and a seller, and the seller fails to address your query in three business days, the Amazon A-to-Z Guarantee is available to you. For more information, go to A-to-z Guarantee.
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