Gift Receipts

Gift receipts allow gift recipients to return items in exchange for a gift card.

Send a gift receipt to your recipient:


  1. Go to Your Orders
  2. Locate the item for which you want to create a gift receipt and click Share gift receipt.
  3. On the next screen, click Share gift receipt to generate a shareable link.
  4. Send the link to the gift recipient using your preferred communication channel (e-mail, chat, SMS, etc.).

Send a gift receipt to your recipient:

At the time of placing a gift order, you can choose to check the box next to Gift-wrap this item, Send a digital copy of your gift message and gift receipt when delivered.

Return a gift using a gift receipt:

  1. Click on the link sent to you from the gift giver.
  2. On the About your gift page, click Return this product.
  3. If prompted, log in to your Amazon account. If you don't have an account you'll need to create one.
  4. Select the item(s) you want to return from the order, and then select a return reason from the drop-down menu.
  5. Click Continue.
  6. Select your preferred return shipping method from Return Pick-up or Self Return.
  7. Click Print all return labels to print the return documentation. If you do not have a printer, you can also hand-write the declaration and return address (generated in the Returns Support Centre) and use the original invoice or a copy, highlighting the items being returned.

Note:

  • You can only create and use gift receipts within the eligible return window for the item.
  • If the option to create a gift receipt is not available and the item is eligible for a return as per our return policies, please contact us so we can assist you with the return.
  • Please see Return a Gift for more information regarding gift returns.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.