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Conditions of Use

Terms and Conditions for the Global Store


Welcome to the Amazon Global Store. Products in the Amazon Global Store ("Amazon Global Store Products") are sold and shipped by Amazon Export Sales, LLC, a U.S. company ("Amazon US"). By placing an order for any Amazon Global Store Product(s), you agree to these Amazon Global Store Terms and Conditions (these "Terms and Conditions").

Ordering from the U.S.; Applicable Law and Venue

When purchasing Amazon Global Store Products, you acknowledge that (1) you are placing your order with Amazon US,, (2) these products have not yet been imported into the India at the time of purchase, and (3) the sale takes place in the US, and therefore you agree that such sale is subject to the laws and regulations of US and the State of Washington will have the exclusive jurisdiction. In addition to these Terms and Conditions, the Condition of Use and Sale from will also apply. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. This clause is without prejudice to your rights to enforce your consumer protection rights in connection with these Terms and Conditions in India.

If any provision of these Terms and Conditions conflicts with the Conditions of Use & Sale, the conflict shall be resolved in the following order of priority: (1) these Terms and Conditions, (2) the Conditions of Use & Sale.

Responsibility for Importation

When ordering Amazon Global Store Products, you are responsible for lawfully importing the product into the India and act as the importer on record for customs purposes into the India. The risk of loss and title for Amazon Global Store Products that you purchase pass to you upon our delivery to the carrier. You may be subject to taxes and fees levied by Indian customs and tax authorities ("Import Tax and Fees"), which are triggered when a shipment is imported into India. Please see below for more details regarding Import Tax and Fees. You agree that you will be the final consumer of the product or that you will be giving the product to another individual as a gift, and in any case that the product is being purchased for personal use only and not for resale or for any commercial use.

Import Fees & Deposit

As imported products, Amazon Global Store Products may be subject to Import Tax and Fees. As the importer on record, you are solely responsible for paying these taxes and fees. We will estimate the amount of Import Tax and Fees (the "Estimated Import Tax and Fees") for Amazon Global Store Products and charge them to you when you place an order. For each Amazon Global Store Product on which the Estimated Import Tax and Fees are charged, you authorise Amazon US to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities, to carry out the customs clearance for the merchandise, process and pay the Actual Import Tax and Fees for such items.

The Estimated Import Tax and Fees may not be the same as the actual amount paid to the relevant Indian authorities (the "Actual Import Tax and Fees"). Customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of import into the India. The duty or tax rate is determined by the classification of a good and the total value of your imported products. The Estimated Import Tax and Fees will be used, on your behalf, to reimburse the Designated Carriers for the Actual Import Tax Fees that they have paid on your behalf to the appropriate authorities. You further agree that the Designated Carrier or other agent may disclose to Amazon US the Actual Import Tax and Fees along with any other information that Amazon requests to validate the payment of the Actual Import Tax and Fees.

If the Actual Import Tax and Fees are less than the Estimated Import Tax and Fees, you'll automatically be refunded the difference. You'll receive a notification e-mail confirming the amount of the refund. The process takes approximately 60 days from the date on which the customs clearance completes for you to receive any refunded amount. If the Actual Import Tax and Fees are more than the Estimated Import Tax and Fees, you will not be charged any additional amounts. To obtain details regarding the actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation e-mail. You agree to grant the authorizations (in Annexure-1) on behalf of yourself or the receipt designated in case of gifts or other purchases made on behalf of another recipient in your order for Amazon Global Store products.

You are required to provide Photo address proof for custom clearance and delivery of the Global Store Products as per the Know Your Customer (KYC) documents norms that are applicable to import of products into India. List of identity proof that can be submitted as per the KYC Norms are:

  • PAN Card
  • Aadhar Card
  • Passport
  • Voter ID

Warranties for Amazon Global Store Products

For Amazon Global Store Products, warranties and other after-sale services provided by manufacturers may not apply outside of the U.S.

Product Description and pricing

Amazon attempts to be as accurate as possible in describing the Amazon Global Store Products. However, Amazon US does not warrant that Amazon Global Store Product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by Amazon US is not as described, your sole remedy is to return it for a refund.

With respect to items sold by Amazon US, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items we offer may be mispriced. If the correct price of an item sold by Amazon US is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation .




You acknowledge and agree that information related to your Amazon Global Store Product purchases may be shared with Amazon US who will store and use such information in accordance with the Privacy Notice.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our customers to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.

Also, we may provide certain order, shipment, and product information, such as product names or titles, to our international carriers or agents, and such information may be communicated by the carriers or agents to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.

I/We the Importer on Record ("IoR"), having interest in the merchandise that are in the package as described in the invoice, hereby grant this Power of Attorney ("PoA") to Amazon Export Sales LLC ("Amazon") to designate the Elected Carrier (as defined below) to clear my/our imported package(s) that I/we have purchased through the Amazon website. This PoA further authorizes the Elected Carrier to provide services for transportation, brokerage and customs clearance processes in India on my/our behalf. Further, as the IoR, I/we hereby authorize the Elected Carrier to provide this document to Indian Customs and CBEC agents and authorities as per Annexure Customs Circular No.9/2010 (

I/we further confirm, that I/we provide this PoA to Amazon and the Elected Carrier by agreeing to the terms and conditions of Global Store and its "Landed Cost Shipment" program while placing the order by clicking "Place Your Order" during the checkout process.

I/We hereby authorize the carrier and/or broker designated by Amazon (together with its affiliates and its and their respective customs clearance and other agents, collectively, the "Elected Carrier"), to:

(a) Act as my/our agents and to do all acts necessary on my/our behalf including to file all documents, declarations and Bills of Entry for customs / octroi clearance of all import shipments at landed cost that are consigned to or by me/us through the courier through express or formal customs clearance mode; and

(b) File all documents on my behalf that may be necessary for import customs clearance of shipments based on the declaration and information regarding the goods provided to the Elected Carrier as a result of my/our purchase on Amazon.

This PoA shall remain valid and continue in full force and effect until revoked in writing and acknowledged by the Elected Carrier in writing and shall cover all my/our shipments purchased from Amazon and sent to my/our address in India. This authorization may be produced and presented before any customs station in India as a formal authorization to Elected Carrier for customs clearance of my/our shipments by Elected Carrier.

For more information on Global Store and other merchant Terms and Conditions, please visit:

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