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Installation and Delivery of Furniture Items

1. How can I pay for my orders on Amazon?

You can pay for orders placed on Amazon using any one of the payment methods including Net Banking, Credit or Debit Card, or Cash on Delivery. Payments can also be made using Gift Card balance. Eligible payment methods for ordering particular items may vary according to PIN Code, product category and area restrictions

2. Can I pay for furniture Items using Pay on Delivery (COD)?

Pay on delivery as a payment option is available for the furniture category. However, it may not be applicable on all furniture items. The products with POD payment option carry a message "Pay on Delivery eligible" on the product detail page.

3. How do I check if a furniture item is eligible for delivery to my address?

Furniture items sold on Amazon are deliverable across most of the major cities in India. To know if a furniture item can be shipped to your address, use the "Delivery to pin code" feature on the product detail page. Select the pin code drop down, enter your pin code and click update. If the item can't be delivered to your address, you will see a message "Delivery to pincode XXXXXX is currently not available, and Add to Cart option will be automatically disabled.

4. Can a product be customized after ordering?

Customization requests are not supported for any furniture product.

5. Who will provide installation and assembly services for furniture items?

Amazon is a marketplace offering the widest selection of products across multiple categories. Currently, installation and assembly services for furniture items are offered only by sellers for most items.

According to installation or assembly requirements for a chosen product, it may fall under one of the following classifications:

  • Already Assembled: These are pre-assembled products that do not require any further assembly or installation.
  • Do It Yourself: These products have basic assembly requirements and can be easily assembled. Assembly and installation for these products can be performed using basic tools.
  • Require Assembly: These products require professional assistance for assembly and installation. For these items, sellers will provide assembly services free of cost. If a product detail page mentions "Assembly provided by Seller", it indicates the availability of installation services by seller for that item.

6. When will the furniture be installed/assembled?

For products which show "Assembly provided by Seller" on the product details page, the seller will co-ordinate with you for installation/assembly. In case you face any issues, please contact Amazon Customer Service.

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