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Reset Your Password

If you've forgotten your password, you can reset it by requesting that a personalized "password reset" link be sent to your e-mail address.

To reset your password go to

To make this update from a computer that you haven't used previously to shop on our website, we'll also ask you to confirm all of your account information before being able to create a new password.

To request a password reset:

  1. Go to Forgot Your Password.
  2. Follow the on-screen instructions. You may be asked to copy the text from a picture in a text entry box (commonly known as a "CAPTCHA"). Make sure to enter the letters in all-caps. If you have a problem reading the "CAPTCHA," we'll give you a chance to try again with a different one. If you continue having an issue with the validation screen, contact us.
  3. Follow the instructions in the e-mail sent to the e-mail address on your account.

Note: If you created your account with a mobile phone number, you'll receive an SMS message with instructions instead of an e-mail.

After you've created a new password, it will become active right away.

Tip: For tips on how to choose a strong password, go to Choose a Strong Password.

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