auto-hp family womens-fashion

SMS Alerts

Amazon sends out SMS alerts for order, payment, delivery and return status of orders.

You will be automatically signed up to receive SMS alerts for all orders once you place an order on Amazon.in. The alerts will be sent to the mobile number registered on Your Account. If you do not have a mobile number registered on Your Account, SMS alerts will be sent to the mobile number associated with the delivery address selected during checkout. This number will also be updated on Your Account and used for all future order-related SMS.

SMS updates are sent out for the following events:

Event Time during which alert is sent Fulfilled by Amazon Seller Fulfilled Orders
Order Status 7:30am - 9:30pm Yes Yes
Payment (Failure) When an update is received from the bank Yes Yes
Delivery (Shipped, Out for delivery, Delivered) 7:30am - 9:30pm Yes Yes, except for Out for Delivery
Returns (Return Scheduled, Cancelled, Rescheduled, Delayed, Out for Pickup) 7:30am - 9:30pm Yes No

Note:

  • SMS alerts for order confirmation are sent immediately after an order is placed

Change Mobile Number for SMS Alerts

To change the mobile number on which you would like to receive SMS alerts, go to Manage SMS Alerts in the Settings section on the Your Account page and enter the desired mobile number.

Unsubscribe SMS alerts

To unsubscribe, go to Manage SMS Alerts in the Settings section on the Your Account page and select the Unsubscribe option.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.