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Shipping Speeds and Delivery Charges

Frequently asked questions about shipping speeds and delivery charges for Amazon.in are answered here.

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Frequently Asked Questions (FAQ)

What are the available shipping speeds and charges for Prime Members Buying Prime Eligible Items?

Prime eligible items are fulfilled by Amazon and the guaranteed fast delivery options available on FBA items are available to Prime members with the charges as below:

Shipping Speed Amazon Prime Member Price Non-Prime Member Price
One-Day Delivery* Free Rs. 100
Two-Day Delivery* Free Rs. 80
Standard Delivery*

(2-4/4-7/7-10 business days)

Free A minimum total order amount of Rs. 599 for items Fulfilled by Amazon is required for an order to qualify for free delivery. A delivery charge of Rs. 50 will be charged for orders below Rs. 599.
Same-Day Delivery* Discounted price of Rs.50 Rs. 150
Morning Delivery* Discounted price of Rs.50. Rs. 150
Scheduled Delivery Free Rs. 50 for next-day** / weekend delivery

**Rs. 100 if next-day is a weekend.

Amazon Pantry

Next-day Delivery

Discounted price of Rs. 20 will be charged as a flat delivery fee.

Rs. 49 will be charged as a flat delivery fee.

Free delivery for Pantry order worth Rs 599 or more.

Free delivery for Pantry order worth Rs 599 or more.

Prime eligible items that are fulfilled by sellers and the guaranteed fast delivery options are available to Prime members with the charges as below:

Shipping Speed Amazon Prime Member Price Non-Prime Member Price

(Items fulfilled by third party sellers)

One-Day Delivery Free

Shipping charges vary from one seller to another and sellers list their shipping charges on the product detail page. If more than one seller is offering the product, then click on the 'Offers' hyperlink located below the 'Add to Cart' button.

Two-Day Delivery Free
Standard Delivery

(2-4/4-7/7-10 business days)

Free

What are the available shipping speeds for items Fulfilled by Amazon?

Shipping Speed Eligibility Charges per order
Morning Delivery Eligible addresses will see the option during checkout Rs. 150
Same-Day Delivery Eligible addresses will see the option during checkout Rs. 150
One-Day Delivery Eligible addresses will see the option during checkout Rs. 100
Two-Day Delivery Eligible addresses will see the option during checkout Rs. 80
2-4, 4-7 and 7-10 Business Days** You will see only one of the three options depending upon your delivery address, and location of the item ordered A minimum total order amount of Rs. 599 for items Fulfilled by Amazon is required for an order to qualify for free delivery. A delivery charge of Rs. 50 will be charged for orders below Rs. 599.
Scheduled Delivery Eligible orders will see the option during checkout Rs. 50 for next-day** / weekend delivery

**Rs. 100 if next-day is a weekend.

**Currently, due to overwhelming demand, orders placed with Standard Delivery (such as 2-4 days, 4-7 days, etc.) may take longer than usual. You will see the estimated delivery date range before you place your order, and in your Order Confirmation email/SMS. We will let you know the specific delivery date once your order is dispatched. We are working to get your orders across as soon as possible.

What are the available shipping speeds for seller fulfilled items?

Seller fulfilled items are dispatched directly by sellers. These items are indicated by the message "Sold and fulfilled by (seller name)". The delivery speeds available are between 2-4 Business Days or 4-7 Business Days or 5-14 Business Days.

The seller may take additional time to pack and dispatch the item. This time is added to the applicable delivery speed. Delivery charges vary by seller and are displayed on the product and checkout pages. Sellers also usually display their delivery charges on their profile page. You can visit the page by clicking on the seller's name on the product detail page.

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How do I avail Guaranteed Morning/Same-day/One/Two-Day Delivery?

These delivery options are only available for items Fulfilled by Amazon and Prime Eligible items. Also, these delivery options are available only in select pincodes. You'll see the option at checkout only if your address is eligible.

To check the available delivery speeds for your address/pin code, choose a delivery address if you are signed in or enter a pin code in the Delivery to widget provided on the product detail pages, under the Add to Cart button as depicted below. Once the address is chosen or pin code is entered, click the Update button, to see the available delivery speed to that address/pin code.

Order within the time frame mentioned on the product details page. The “order within” countdown timer provides the window of time in which you must place the order to receive your delivery by the date shown. That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date will be included in your order confirmation email.

To get your order by the guaranteed time, you need to select Morning/Same-day/One/Two-Day Delivery option during checkout.

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What are the Terms & Conditions of Guaranteed Morning/Same/One/Two-Day Delivery?

The options of Guaranteed Morning/Same-day/One/Two-Day Delivery are subject to the following Terms & Conditions:

  • Guaranteed delivery options are available on all Prime Eligible items and few seller fulfilled items in select cities.
  • Orders must be placed within the time-frame mentioned on the product details page to avail the option.
  • Only certain pincodes are eligible for these options.
  • To get your order within the guaranteed time, you need to select the respective delivery option during checkout.
  • Items belonging to the large appliances and furniture categories do not qualify for these options.
  • The delivery guarantee applies to attempted delivery by the promised date. Amazon will not be responsible to provide guaranteed delivery if the customer is not present at the delivery address to receive it.
  • On Saturdays & Sundays, deliveries are not guaranteed to establishments like offices, that might be closed.

The following additional terms and conditions apply for Guaranteed Morning Delivery:

  • Morning Delivery is not available to establishment addresses like offices and business premises. It is restricted only to residential addresses.
  • Morning Delivery attempts happen latest by 11 am.

The following additional terms and conditions apply for Guaranteed Same-Day Delivery:

  • For Same-Day Delivery, we cannot guarantee delivery attempts to establishments like offices and business premises that close by 6 p.m.
  • Same-Day Delivery attempts happen latest by 9 p.m.

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What should I do if I don't receive the Guaranteed Morning/Same/One/Two-Day Delivery by the promised date?

Amazon automatically refunds shipping charges if you don't get your Morning, Same-day, One, Two-Day Delivery by the promised date. The delivery charges will be refunded to you in the form of an Amazon gift card within 48 hours from the promised date.

If the payment method used on the order is Cash on Delivery (COD) or if the product you ordered is seller fulfilled, you will have to contact us to get a refund.

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Why didn't my order qualify for FREE delivery?

Orders Fulfilled by Amazon

Your order qualifies for FREE delivery only if you choose standard delivery option of 2-4 Business Days and the order contains items Fulfilled by Amazon worth Rs.599 or more. If you are a Prime member, you will receive Free Standard delivery with no minimum order value and Free One-day, Two-Day delivery to eligible pin codes on purchase of Prime Eligible items. Prime Eligible items are Fulfilled by Amazon with added free fast delivery options.

Seller Fulfilled Orders

Order eligibility for FREE delivery varies by seller for seller fulfilled orders. If you are a Prime member, you will receive Free standard, One-day, Two-Day delivery to eligible pin codes on purchase of Prime Eligible Items. Visit the delivery rates section of your seller's profile page for more information. Follow these instructions to visit a seller's profile page.

Click seller's name on the product details page. This will take you to the seller's At a glance page. Click Detailed Seller Information below seller ratings.

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On which days do you not deliver?

Items are only delivered on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered as business days. Deliveries will not happen on these days.

For Guaranteed Morning/Same/One/Two-Day deliveries, delivery holidays differ depending upon the local or regional holidays of the state in which the order is delivered. Please note that ATS (Amazon Transportation Services) delivers on Sundays at select residential locations.

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Why am I unable to order products like TV, AC, refrigerator, washing machine, furniture, microwave, treadmil, etc.? Why is there no deal available at my location?

These products can be ordered to select locations only, due to their dimensions and weight. Always ensure to update your preferred delivery location / address to verify if the seller is offering the product or deal to your location.

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Does Amazon.in deliver internationally?

We do not deliver orders to international locations currently.

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