'Amazon Pay balance: Money' ("Amazon Pay balance") is the brand name for the semi-closed pre-paid stored value account issued by Amazon Pay (India) Private Limited, a private limited company registered under the Companies Act, 1956 having its registered office at 8th Floor, Brigade Gateway, 26/1, Dr. Raj Kumar Road Bangalore, Karnataka ("APIPL"). APIPL operates a payment system for issuance of pre-paid payment instruments (including Amazon Pay balance) in accordance with the Payment and Settlement Systems Act, 2007 and/or the Master Circular - Policy Guidelines on Issuance and Operation of Pre-paid Payment Instruments in India dated July 01, 2016, as amended from time to time. Amazon Pay balance is made available to you on Amazon.in by Amazon Seller Services Private Limited ("Amazon").
What Information About Customers Do We Gather?
The information we learn and gather from you, personal or otherwise, is used to register you for Amazon Pay balance, verify your identity to permit you to use Amazon Pay balance, undertake transactions (including to facilitate and process payments) in connection with Amazon Pay balance, communicate with you about your Amazon Pay balance, any promotional offers, services or updates associated with Amazon Pay balance, and generally maintain your accounts with us. We also use this information to customize your experience and improve our services, or to prevent or detect fraud or abuses of Amazon Pay balance and enable third parties to carry out technical, logistical, payment processing or other functions on our behalf.
Here are the types of information we gather
Information You Give Us : We receive and store any information you enter on Amazon.in or give us in any other way in connection with your use of Amazon Pay balance. You can choose not to provide certain information but then you might not be able to take advantage of many of the features of Amazon Pay balance. We use the information that you provide for purposes such as responding to your requests, improving our services and features of Amazon Pay balance, and communicating with you.
Automatic Information : We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses Amazon.in, Amazon Pay balance or advertisements and other content served by or on behalf of us or Amazon on other websites.
E-mail Communications : To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail sent by us, if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences in your Amazon.in account.
We may be required to share the aforesaid information with government authorities, regulators and/or agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for APIPL to disclose your information, if so required under the applicable law.
What About Cookies?
Do we share the Information we receive?
How Secure Is Information About Me?
What Information Can I Access?
We give you access to a broad range of information about your account, your balances in and your transactions undertaken using Amazon Pay balance and your interactions with Amazon.in for the limited purpose of viewing and, in certain cases, updating that information. This list will change as Amazon Pay balance evolves.
What Choices Do I Have?
Are Children Allowed to Use Amazon.in?
Use of Amazon Pay balance is permitted only for persons who can form a legally binding contract under the Indian Contract Act, 1872.
Notices and Revisions
If you have any concern about privacy or grievances in relation to Amazon Pay balance, please contact our Grievance Redressal Officer at firstname.lastname@example.org with a thorough description and we will try to resolve the issue for you.
Examples of Information Collected
You provide such information when you register and use Amazon Pay balance, or communicate with customer service. For example, you provide information when you: register for Amazon Pay balance, verify your identity before APIPL permits you to use Amazon Pay balance, load or reload money into Amazon Pay balance, transact using Amazon Pay balance; provide information in Your Account or your 'Your Profile'; communicate with us by phone or otherwise; and employ other personal notification services. As a result of those actions, you might supply us with such information that personally identifies you or can be used to personally identify you in combination with other information, such as your name, email address, residence address, age, gender, telephone number, credit/debit card information or other payment information.
Examples of information we receive from other sources include: updated address information from our agents or other third parties, which we use to correct our records; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Examples of information you can access easily include: up-to-date information regarding recent Amazon Pay balance transactions; personal information (including name, e-mail, password, communications, payment information stored with your Amazon.in account and address book); payment settings (including credit/debit card information, balances in Amazon Pay balance); and e-mail notification settings (including Alerts, debit and credit information and newsletters).
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