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EMI (Easy Installments)

EMI is one of the payment methods available on Amazon.in. It allows you to pay for your orders in easy monthly installments.

How does Debit EMI work?

Debit EMI is a new EMI method using which you can avail EMI on your debit card. You don't need to have the entire amount in your account at the time of transaction and bank will not block any amount on your card. We will use the pre-approved overdraft facility enabled by your bank and bank will deduct the EMI amount every month from your account.

Currently, EMI is available only on HDFC, SBI, Axis, ICICI and Kotak Mahindra debit cards.

You will need to make a purchase of minimum ₹5000 on HDFC and Axis debit cards and ₹8000 on ICICI, SBI and Kotak Mahindra debit cards to avail EMI.

To check your eligibility and know more about debit EMI, please click here

Why interest is getting charged on No Cost EMI?

For your EMI purchases using Credit Card & Debit Card options, bank will continue to charge you interest on the order value. However, as a no cost EMI offer, the total interest amount payable by you, has already been discounted from the price of your order.

The total amount (including interest) that you will pay to the bank will be equal to the price of the product.

Please note: According to RBI regulations, bank will charge 18% GST on the interest amount of your EMI order made using credit or debit card options.

Know more about no cost EMI from here

Why am I being charged GST?

According to RBI regulations, bank will charge 18% GST on the interest amount of your EMI order made using credit or debit card options. No interest or GST will be charged for your No Cost EMI order using Amazon Pay EMI.

Why am I not getting EMI option?

If you are trying to avail EMI on your debit card or Amazon Pay EMI, please check your eligibility using below links:

Please ensure your order value is greater than the minimum purchase amount for the following EMI payment methods:

  • Credit Card- ₹3000
  • Debit Card- ₹5000 for HDFC, Axis and ₹8000 for CICI, SBI, Kotak Mahindra
  • Bajaj Finserv. Ltd- ₹4500
  • Amazon Pay EMI- ₹3000

Note: Gift cards, Amazon pay balance top up, Gold, Jewelry, and global store products are not eligible for EMI.

No cost EMI is available on select products only. Please check the 'Special Offers' section on the product detail page to check if the product is eligible for no cost EMI on debit card/credit card/ Amazon Pay EMI/Bajaj Finserv card.

How can I avail Amazon Pay EMI?

Currently Amazon Pay EMI is available for selected customers only. To check your eligibility and know more, please click here on your mobile device.

To avail EMI, you will have to complete the one-time setup process by clicking on the above link:

Step 1: Verify Identity: Provide your PAN number. Post submission, your profile will be evaluated and Amazon Pay EMI limit will be determined and displayed to you on the next screen.

Step 2: Accept Terms: Please read and accept the loan agreement to complete the registration. Your limit will remain inactive till the time your offline document verification (KYC) gets completed.

Step 3: Schedule offline document verification (KYC): Choose your preferred date, time and provide address for our executive to collect the document. Post successful verification, your credit limit will be active within 24-36 hours and you will be able to use it during checkout on Amazon.in.

For more details on Amazon Pay EMI, please click here

How can I repay for Amazon Pay EMI?

Amazon Pay EMI repayment can happen in two ways:

  1. Auto repayment: This is a one-time setup which can be done at the time of your first purchase while using Amazon Pay EMI or you can manually initiate it from Amazon Pay EMI Dashboard
  2. Manual repayment: You can manually pay using your debit card or netbanking for either the total outstanding balance (sum of all dues across all your purchases using Amazon Pay EMI) or for the instalment amount (total dues in upcoming month). This option can be accessed from Amazon Pay EMI Dashboard

For auto repayment setup, you will have to link your debit card/bank account of selected banks by performing one verification transaction of up to Rs 5 which will be refunded within 5-7 business days.

Note: Rupay cards are not supported for auto repayment setup.

More Questions

Why is the entire amount blocked on my credit card?

Initially bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a purchase of Rs. 18000 on 3-months EMI and your credit limit is Rs. 50,000 then initially your bank will block your credit limit by Rs. 18,000. After payment of your first month EMI of Rs.6000, the blocked amount will come down to Rs. 12000.

Why am I unable to use Amazon Pay EMI?

To use Amazon Pay EMI for making purchases on Amazon.in, you have to fulfil following conditions:

  • You should be eligible and have completed one-time setup for Amazon Pay EMI. Check your eligibility from a mobile device from this link
  • You should make the purchase only through mobile browser/App
  • You should have only one item in the cart
  • Minimum purchase value should be ₹3000
  • You cannot club exchange offer with your Amazon Pay EMI.
  • While making payment, please ensure Amazon Pay balance is not selected
  • The available Amazon Pay EMI credit limit should be more than your purchase amount.

Note: Gift cards, Amazon pay balance top up, Gold, Jewelry, and global store products are not eligible for EMI.

Why my EMI has not been processed?

Banks usually take 2-4 days to process the EMI. It will initially deduct the whole amount from your credit/debit card and within 2-4 days, the entire amount will be credited back to your card and converted to EMI.

If your initial payment had failed and you had to revise your payment, please check if you had selected EMI option and tenure again while making the payment. You can check details under Your Orders> View Order Details> Payment Information.

How can I close my EMI earlier?

For purchases with Credit/Debit EMIs: If you want to close your EMI earlier, please contact your bank. You might have to pay some foreclosure charges according to the bank's policy.

For purchases with Amazon Pay EMI: You can manually pay, using your debit card or netbanking, for the total outstanding balance (sum of all dues across all your purchases using Amazon Pay EMI). This option can be accessed from Amazon Pay EMI dashboard

What will happen to EMI if I cancel the order?

If you cancel or return an order purchased using Credit Card/Debit Card EMI, Amazon will refund the entire purchase amount to your card immediately and the EMI will be cancelled from Amazon's end. You will then need to contact your bank to confirm the cancellation at their end.

When you cancel or return an order placed using Bajaj Finserv (BFL) Card, we will forward your request to BFL. BFL will cancel the loan if you have not paid the first instalment yet. In case you've paid instalment(s), the same will be refunded to your Card and the loan will be cancelled by them. You will not be charged for the foreclosure or pre-closure of your No Cost EMI availed through BFL.

When you cancel or return an order placed using Amazon Pay EMI, our partner (Capital Float) will cancel the loan if you have not paid the first instalment yet. In case you've paid instalment(s), the same will be refunded to your debit card/netbanking and the loan will be cancelled by them. You will not be charged for the foreclosure or pre-closure of your EMI availed through Amazon Pay EMI.

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