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Amazon.in Returns Policies

Following are the details of the return policies applicable for items sold on Amazon.in.

To return an item or check return eligibility, please visit the

General Returns Policy

The following general returns policy is applicable to all items sold on Amazon.in. All items with the logo Fulfilled by Amazon 
		on the product detail page are Fulfilled by Amazon (FBA). All non-FBA items are seller fulfilled.

  1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
    • Is no longer needed (not all items may be eligible)
    Products marked as "non-returnable" on the product detail page cannot be returned. View the full list of non-returnable items.
  2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.
  3. Only Fulfilled by Amazon (FBA) items may be eligible for replacement. For more details, please refer About Free Replacements.
  4. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Amazon shall not be liable in any manner for any misuse or usage of such information."
  5. Some items may not be eligible for return if you "no longer need it" (including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered).

Click on the "Shop By" category links below for the associated return window and exceptions (if any) for returns.
Expand all categories      Collapse categories

"Shop By" Category As Displayed on Amazon.in
Books
Movies, Music and Video Games
Mobiles and Tablets
Computers and Accessories
Cameras, Audio and Video
Home, Kitchen and Pets
Toys and Baby Products
Sports, Fitness and Outdoors
Beauty, Health and Groceries
Clothing and Accessories
Jewellery, Watches and Eyewear
Handbags and Luggage
Shoes
Car, Motorbike and Industrial
Returning Seller Fulfilled Items
Returning Products with Inspect & Buy label
Returning Global Store Items

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