Amazon.in Returns Policies
Following are the details of the return policies applicable for items sold on Amazon.in.
To return an item or check return eligibility, please visit the
General Returns Policy
The following general returns policy is applicable to all items sold on Amazon.in. All items with the logo on the product detail page are Fulfilled by Amazon (FBA). All non-FBA items are seller fulfilled.
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
Products marked as "non-returnable" on the product detail page cannot be returned. View the full list of non-returnable items.
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- Is no longer needed (not all items may be eligible)
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.
Only Fulfilled by Amazon (FBA) items may be eligible for replacement. For more details, please refer About Free Replacements.
If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Amazon shall not be liable in any manner for any misuse or usage of such information."
Some items may not be eligible for return if you "no longer need it" (including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered).
Click on the "Shop By" category links below for the associated return window and exceptions (if any) for returns.
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