Everything is just perfect. Quality is the best you will ever find for a price this low. The wood is of good quality, the tuning knobs and their mechanisms are strong, fine and accurate. It sounds great. It just doesn't come pre-tuned, but no big deal. There was a very tiny little area where the wood was chipped, but is was too little to care, so meh. Also, I got only 1 pick instead of the 2 picks that the seller advertised, and the carrying case is of very very low quality (-1 star). The product itself is AMAZING. If you're having second thoughts, just order it, this is the BEST you'll get for this cheap. I live near 2 music stores and they're selling this same thing for 2,500Rps., not a single Rupee less.