Chetan Bhagat . The author who supposedly connects with Indian readers with the vocabulary of an adolescent and rather poor phrasing .is it due to the indomitable aim to be more accessible? ( Accessible here being an euphemism for sell-out) . But despite of all that elitist cynicism and blabbering, He sure got interesting ideas . Well no one wrote a book to empathize with call center workers before . And inspite of the Bollywood -inspired heroism and fairy tale ending , it kinda feels good . A bit like the good aftertaste after some strong masala chai at a roadside dhaba . So 3 stars for the endearing tale of optimism . And deducted two , for making it an occasionally cheesy AF read .