Though it is android TV comes with pre-installed PRIME VIDEO and other Video apps, Prime video and other apps are getting crashed. i have raised complaint to Amazon to troubleshoot the issue and their technician has reported that TV has issues without showing-up to my house . i've also contacted VU customer service, they said this model has issue. i really had bad experience with amazon service. the lesson i learnt is buy it from your local shops around you, instead of going through this hardship. Zero Star for their valuable service. i don't thing Amazon will post my review.