Delivered 03-Nov-2018 Saregama Carvaan SC03 Portable Digital Music Player (Cherrywood Red) Sold by: D-Cart Return window closed on 13-Nov-2018 6,389.00 i bought this product for my parents who stay in Varanasi. From last 1 week this set was having problems with the charging. so i registered a complaint with the service center. the technician who visited the house named Vishwakarma quickly checked and came to conclusion that nothing is wrong with the charging portal or the adapter. when again i called him to report that probably there is some problem with the charging cable & i also told him that though this is under warranty period but still if for accessories it is not covered my parents would pay, then but he promised that he would 100 percent visit my home within 2 days. when 4 days passed i called him to which he replied that now that call is closed you need to register a new complaint when i told him i would complain about this he told me you can go ahead. Kindly take this matter very urgently otherwise we have to file a proper complaint prescribed by law.