Technically this phone is an improvement over the earlier version but the sound volume is too low and the speaker has to be turned on every time, which is very inconvenient. Further, the emergency button, which was conveniently at the back is now on the side. For senior citizens, for whom this phone is designed, the existing features in the earlier model should not be disturbed. They cannot cope with these changes. My mother for whom I bought this phone, does not want to use it and prefers to continue using her older iBall Aasaan 1 phone.